Do you need to delegate your time-consuming tasks to develop an effective marketing strategy to generate more revenue?

Do you want your customers to be treated on the same footing, that no one is neglected?

You are right, let me help you. I put my experience in customer relationship management at your disposal.

I will manage your customer service (SAV)

Good after-sales service management ensures your image. A dissatisfied customer will talk more about their bad experience than a satisfied customer.

Wouldn't you think it's reassuring to have good customer service?


To know :

Customer expectations:
- supported.
- contact the right person.
- quick and efficient response.

The need to be taken care of is the customer's primary need when contacting their customer service. The client needs to be taken care of.
This is why you have to show that you are available to him and that you are listening to his request. He also needs to be reassured that he is in the right place, that he is talking to the right person to help him.

All this must be done in a friendly, empathetic and effective exchange.

This is what I will bring to your clients. Welcome him warmly by showing my willingness to meet his needs. Put yourself in their shoes to understand their expectations and use all the means at my disposal to provide for their needs quickly and efficiently.

After-sales customer service for 3 years now. My specialty is remote troubleshooting.

I will respond to emails from your customers from a mailbox or any messaging platform you wish.

I like to help people in need whether for a small blockage to the most complex manipulations.
I will help your customers remotely.

I can easily adapt with the tools you use. I am versatile and I assimilate quickly.

It is by helping others that I am better.